Known Issues

Falcon 500C/550C Instruments

Updated: May 15, 2023, SW v3.0.1.1303

UniPro v2.0 CTS Support

Initial support for the UniPro v2.0 CTS is planned for the next software release in Q3’2023. This schedule assumes the UniPro v2.0 CTS v08r08 is ratified.

HS-G5 Probe USB Recognition

The HS-G5 Probe may fail to be detected in the Protocol Insight software if the English language pack is not installed in Windows.

Root Cause, Workaround and Fix Schedule

When the probe is connected to the host PC with the USB-C cable you should be able to see it in the Protocol Insight software. Click on Tools and Probe Configuration in the Protocol Insight software. Refer to the Probe User Manual for more information.

If you are not able to see the probes when they are connected, first install the Windows English language pack, reboot, relaunch the software and try again. If you are still not able to see the probes, please open a support request by emailing support@protocolinsight.com. Take screen captures of the items in #1 and #2 below and add them to the support request.

1. Look in the Device Manager, under Ports, and you should see a USB serial device.

2. For each probe device you should also see a drive named CIRCUITPY in Windows File Explorer.

This will be fixed in the next software release in Q3’2023, version 3.2.0.

Segmented File Export

The .pitx file generated when using “Custom” for File Size and selecting a Packet Range is corrupted and cannot be reopened.

Root Cause, Workaround and Fix Schedule

This selection uses a legacy file export method that is not decoded properly by the 3.x.x version of the software. To avoid this issue, do not use the “Custom” File Size option. This will be fixed in the next software release in Q3’2023, version 3.2.0.

7.4.2 and 7.4.9 UFS CTS Test Failures for UFS v2.1 and greater

The 7.4.2 and 7.4.9 UFS CTS test will fail if the UFS version is greater v2.1.

Root Cause, Workaround and Fix Schedule

The UFS specification does not allow the Control mode page fields, TST and BUSY TIMEOUT PERIOD, to change after UFS version 2.0. If you are testing this on UFS v2.1, 3.1 or 4.0 you will get a failure from these CTS test. To avoid this failure do not run UFS CTS Test case 7.4.2 or 7.4.9 on UFS v2.1, 3.1 or 4.0 compliant devices.

6.4.13 UFS CTS Test Case Correction

The preliminary UFS 3.1/4.0 test case for 6.4.13 did not set wContextCapabilities on a LUN, based on the bMaxContextIDNumber. These tests would incorrectly fail due to this omission.

Root Cause, Workaround and Fix Schedule

The 8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1) and 8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0) were both updated to set wContextCapabilities on a LUN, based on the bMaxContextIDNumber. This will be fixed in the next software release in Q3’2023, version 3.2.0. Follow the instructions below to update the test in 3.0.1.1303.

1. Download the patch files: Patch Download

2. When you replace the corrected files, you will receive confirmation to Replace or Skip Files. Click on “Replace the file in the destination”. You may receive a Destination Folder Access Denied UAC prompt, click on “Continue” to overwrite the file.

3. Place the “8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0).dll” in the “C:\Program Files\Protocol Insight\Falcon_3.0.1\Stimulus\Data\TestCases\UFS CTS Test Cases\8.4 UFS Descriptor\8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0)” folder, overwrite the file currently present.

4. Place the “8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1).dll” in the “C:\Program Files\Protocol Insight\Falcon_3.0.1\Stimulus\Data\TestCases\UFS CTS Test Cases\8.4 UFS Descriptor\8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1)” folder, overwrite the file currently present.

Place the following files in “C:\Program Files\Protocol Insight\Falcon_3.0.1\Data\Measurement\UFS CTS Test Cases\8.4 UFS Descriptor”

NameSize
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1).piv176197
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1).sm547429
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS3.1).sm.diagram89409
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0).piv176225
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0).sm547485
8.4.13 UFS QR WriteDescriptor 01 (Prelim UFS4.0).sm.diagram90117

Falcon 400 and Raptor Series

SW v2.6.5.49

No known issues.

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