Known Issues

Falcon 500C/550C Instruments

Updated: December 20, 2024 SW v3.4.0.1668


NVIDIA “In-Game” Overlay

The system process may degrade the performance of opening files and parsing packets. We recommend you disable this feature if present. In the GeForce Experience app (installed with the driver).

  • Under settings, turn off “IN-GAME OVERLAY”
  • Click DRIVERS and make sure you have the latest driver installed.
[Exerciser Only] HS LSS Support

After HS LSS the second channel may fail to link unless the following sequence is followed. HS LSS comes up in HS G1 x1, Rate A.

  • If the desired rate is A, you can change gears and link width as desired.
  • If desired rate is Rate B, recommend changing to HS G1 x2, Rate B on the next PMC

Line reset does not properly bring the analyzer back to Rate A in HS LSS (high speed link startup). The workaround is to use the “Reset Analyzer” in Settings, Instrument Configuration or switch back to Rate A before doing a HS LSS.

[Exerciser Only] Repetitive Power Mode Changes

If running multiple power mode changes across multiple link widths, you must enable Force Rx Terminations (Instrument Settings, SmartTune). If this setting is not enabled, you may occasionally fail to receive one or more lanes.

Bookmarks on Trace Files

After exporting a trace file using bookmarks, when the saved trace file is re-opened, the bookmarks might not be on the exact packet they were placed on during the export process. This is not a bug and is an artifact of how the packet data and bookmarks are organized.


Falcon 400 and Raptor Series

SW v2.6.5.49

No known issues.